3. Once logged in, register your guard. Click on the "Register a Product" on the left hand side and use the drop-down menus to find your product.
4. You will receive two emails. The first will state that you have successfully registered your product. The second will let you know that your registration has been reviewed and approved.
5. Log back in to your account by clicking here. Click on "Order a Replacement Guard" on the left hand side. Find your product and click on the "Get a Replacement" link.
6. Follow the on-screen prompts and checkout. Get replacements for the life of your device and only pay for fulfillment (This covers shipping and processing.) We will ship your replacement within three business days.
We offer three different shipping options.
Shipping costs listed are per replacement – To order more than one replacement, proceed to check out with no more than one item at a time.
-$9.99 for Ground (4-7 Business days + order processing time)
-$14.99 for Priority (2-3 Business days + order processing time)
-$39.99 for Overnight (Orders placed Monday - Thursday before 1:00 pm Eastern Standard Time will ship the same day for delivery next day. Orders placed on Friday after 1:00 pm will be shipped the following Monday)
Shipping costs listed are per replacement of Tablet and Flex and Cornice
-$12.99 for Ground (4-7 Business days + order processing time)
-$17.99 for Priority (2-3 Business days + order processing time)
-$44.99 for Overnight (Orders placed Monday - Thursday before 1:00 pm Eastern Standard Time will ship the same day for delivery next day. Orders placed on Friday after 1:00 pm will be shipped the following Monday)
This guarantee also covers damage caused by the user during the initial application of the product. Just another way Gadget Guard has your back.
(Shipping options and time frames are for domestic orders only. Orders shipping to Canada will experience delays in transit due to customs clearance).
You are only responsible for shipping and handling which starts at $9.99. If you haven't registered yet or need a replacement, just follow the simple steps below:
1. Create an account, if you haven't already done so, by clicking here.
3. Once logged in, register your guard. Click on the "Register a Product" on the left hand side and use the drop-down menus to find your product.
4. You will receive two emails. The first will state that you have successfully registered your product. The second will let you know that your registration has been reviewed and approved.
5. Log back in to your account by clicking here. Click on "Order a Replacement Guard" on the left hand side. Find your product and click on the "Get a Replacement" link.
6. Follow the on-screen prompts and checkout. Get replacements for the life of your device and only pay for fulfillment (This covers shipping and processing.) We will ship your replacement within three business days.
We offer three different shipping options.
Shipping costs listed are per replacement – To order more than one replacement, proceed to check out with no more than one item at a time.
-$9.99 for Ground (4-7 Business days + order processing time)
-$14.99 for Priority (2-3 Business days + order processing time)
-$34.99 for Overnight (Orders placed Monday - Thursday before 1:00 pm Eastern Standard Time will ship the same day for delivery next day. Orders placed on Friday after 1:00 pm will be shipped the following Monday)
Shipping costs listed are per replacement of Tablet, Flex and Cornice
-$12.99 for Ground (4-7 Business days + order processing time)
-$17.99 for Priority (2-3 Business days + order processing time)
-$44.99 for Overnight (Orders placed Monday - Thursday before 1:00 pm Eastern Standard Time will ship the same day for delivery next day. Orders placed on Friday after 1:00 pm will be shipped the following Monday)
This guarantee also covers damage caused by the user during the initial application of the product. Just another way we Gadget Guard has your back.
(Shipping options and time frames are for domestic orders only. Orders shipping to Canada will experience delays in transit due to customs clearance).
Your Gadget Guard product tears, breaks, becomes scratched or is otherwise damaged while protecting your device we will replace it!
Our Lifetime Warranty is solely for Gadget Guard products and DOES NOT extend to the electronic devices they protect. We strongly suggest pairing our products with a impact resistant case to maximize protection.
Our Lifetime Warranty is solely for Gadget Guard products and DOES NOT extend to the electronic devices they protect. We strongly suggest pairing our products with an impact-resistant case to maximize protection.
The lifetime warranty means that we will be able to replace registered guards as long as the device it is covering is being produced by the manufacturer.
After you finish your warranty claim or online purchase an email is sent to the email address you provided. Please check that email for your tracking number (don’t forget your spam folder just in case). If you cannot find this email please contact us with your first and last name as well as the order number and we will provide tracking for you.
You can IF YOU ARE CAREFUL. Simply use your fingernail or a guitar pick (anything thin and strong) and slowly lift from a corner of your guard, letting the adhesive slowly release until it has come completely off. To ensure no dust or debris collects on the adhesive side you can use a strip of packing tape stuck on the adhesive side that will protect and clean the adhesive as it is removed upon re-installation. Watch the video below to see the entire installation process in action, skip to 1:05 for tips and tricks including removal and cleaning.
The answer is neither. Our Flex guard is a hybrid material that makes screen guard chips and cracks a thing of the past. More durable than glass, full adhesive, and compatible with in-screen ultrasonic fingerprint technology, the Flex guard meets the demands of an ever-changing technology-driven world.
Flex eliminates screen sensitivity issues, is easier to install, and is more durable than a traditional tempered glass screen protector. Gone are the days of chipped and cracked screen protectors.
Yes! We strongly recommend using the provided install tool to ensure proper alignment and screen device protection. We want to make sure your sweet new device is covered from edge to edge! You can use something else, but we warned you...
The Essentials screen protector has a limited lifetime warranty on a Gadget Guard screen protector. The Essentials case has a 1-year manufacture warranty from the date of purchase.
WARNING: Gadget Guard products contain a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. For more information about California Proposition 65 please visit the website maintained by the California Office of Environmental Health Hazard Assessment: www.oehha.ca.gov/prop65.html
PLEASE NOTE: You MUST REGISTER YOUR GUARD within 30 days of purchase for coverage to become effective. Your coverage will remain in effect once you have completed account creation and registration of your product.
Because we have different warranties, this will depend on your product, specifically your Warranty PIN.
If your PIN is 8 digits, your receipt needs to be emailed to [email protected].
If your PIN is 12, or more, digits, then simply log into your Gadget Guard account and upload a copy of the repair receipt to your claim under “My Insurance Claims”, by clicking on “Finish Claim” on the appropriate filed claim.
2. Once logged in, select "Get a Replacement" from your registered guards.
3. Follow the on-screen prompts and checkout. Get replacements for the life of our device and only pay for fulfillment (This covers shipping and processing.) We will ship your replacement within three business days.
We offer three different shipping options.
Shipping costs listed are per replacement – To order more than one replacement, proceed to check out with no more than one item at a time.
-$9.99 for Ground (4-7 Business days + order processing time)
-$12.99 for Priority (2-3 Business days + order processing time)
-$39.99 for Overnight (Orders placed Monday - Thursday before 1:00pm Eastern Standard Time will ship same day for delivery next day. Orders placed on Friday after 1:00pm will be shipped the following Monday)
(Shipping options and time frames are for domestic orders only. Orders shipping to Canada will experience delays in transit due to customs clearance).
You have 1 claim with the coverage of your screen until your coverage expires. Filing a claim ends your coverage. If you would like to add coverage to a new phone screen or device, you will need to purchase and register a new “+” insured product.
It is a coating that is put on your screen to fortify it using nanotechnology. Nanotechnology is the branch of technology that deals with dimensions and tolerances less than 100 nanometers. What does that mean? Well, it means that it’s completely invisible to the naked eye! It creates a honeycomb structural pattern on your screen which, once bonded, protects the surface from water, abrasions, and scratches.
Liquid does not harm your screen. It has been designed, tested and retested in order to ensure that it does not have any negative impact on your device.
Once Liquid is applied to your device you won’t know it’s there. But if you feel so inclined you may remove the coating by using alcohol-based cleansers.
Liquid adheres to your screen in a way in which it ‘becomes one’ with your screen. Because of this, it cannot be physically removed, which is why there is no warranty replacement available.
There is, however, a reapply program.
With time Liquid will wear off from frequent use. Because of this, we started a reapply program. In this program, you will receive a reminder e-mail 11 months from the day you register your product with a link enclosed to receive your new product at the discounted cost of $10.
Liquid is very durable; however, it can be removed when using cleaning supplies that are alcohol based or when it is excessively exposed to liquids/splashes. We recommend you re-apply coating after every 12-14 months depending on your usage.
This specialized formula is the screen protector on a wipe. Apply as evenly as possible across your device. We advise using an up/down motion followed by a side to side motion to ensure that your device is fully covered. The applicator is self-balancing so it will even itself out for you.
1- Wipe down device screen with provided microfiber cloth 2- Apply Cleaner/Primer onto device until wipe is dry 3- Wait a few minutes then apply nano applicator evenly across the entire screen until the wipe is dry 4- Wait 15 minutes then use the provided microfiber cloth to buff the screen until smear marks are gone
One pack is designed for one device up to 10.1” screen size. Your average phone will be between 5-6” and a small tablet is generally between 9-10”. We do not recommend that you try to coat 2 separate devices as it may not generate the desired result.
Liquid is formulated to bond to glass surfaces only. While applying the protector all over your device will not harm it, the liquid will evaporate off of any surface that is not glass.
Fun Fact: Liquid may be used on the camera portion of your phone.
***Please note that the limited screen warranty included with the Liquid with guardplus is only valid for the display glass of the registered phone, smart watch or tablets (one Warranty PIN per device) and cannot be applied to other devices, such as camera screens or lenses, or to the camera of your phone.
The best time to apply the coating is when you are least likely to use your device, such as before going to bed. This will ensure that the coating has enough time to bond with the glass surface.
Once you receive your Liquid go ahead and register it HERE. You will receive a reapply reminder within 11 months from your registration date with a link to order your discounted Liquid for only $10.00 (includes shipping). We suggest taking it back to where you purchased your guard originally to have your reapplication installed.
The alara case contains an antenna that reduces your exposure to cellphone radiation, without reducing your cell phone signal. More of the good, less of the bad. Simple as that.
Blocking radiation can actually cause your phone to work harder and emit more RF Energy. alara’s patented antenna technology pairs with the phones antenna which results in radiation being sent away from your head and body while maintaining the phone’s signal.
It doesn’t! Unlike other radiation protection technologies, alara is engineered to reduce your exposure to cell phone radiation without degrading your cell phone signal.
In the United States, the Federal Communication Commission (FCC) sets the limit for public exposure to wireless energy at a SAR level of 1.6 watts per kilogram, averaged over 1 gram of body tissue.
A phone's SAR level must not exceed 1.6 watts per kilogram to be sold in the United States and receive certification from the FCC.
Yes! 360 protection is our specialty. Our cases are designed so that if you lay your phone on a flat surface, the edges of the case will keep the front glass of the phone from touching it.
No biggy! The antenna in each of our cases is coated to prevent corrosion. A little water won't hurt. In case of accidental dunking, simply turn the case upside down, and allow the water to drain out and air dry.
alara plays well with others! The case is designed to work with the manufacturer's accessories supplied with your device. However, some third-party accessories may not be compatible.
WARNING: Alara cases contain a chemical known to the State of California to cause cancer, birth defects or other reproductive harm. For more information about California Proposition 65, please visit the website maintained by the California Office of Environmental Health Hazard Assessment: http://www.oehha.ca.gov/prop65.html
Any purchase from gadgetguard.com is fully refundable for 30 days from the initial date of purchase. If for whatever reason you are not satisfied with the product, your purchase price will be refunded with the exception of any shipping and handling fees. Please contact our Customer Support team for details.
Gadget Guard’s case warranty applies only to Gadget Guard branded cases and is subject to the following terms. All Gadget Guard warranties are non-transferable and are only available to the original end-user. You must provide authorized proof of purchase. In the case of manufacturer defects or product failure due to normal wear and tear within one year of purchase, Gadget Guard will replace or repair the product at its discretion. If you have any questions, please contact our customer service department through our Contact Us page.
Your Gadget Guard product tears, breaks, becomes scratched or is otherwise damaged while protecting your device we will replace it!
Our Lifetime Warranty is solely for Gadget Guard products and DOES NOT extend to the electronic devices they protect. We strongly suggest pairing our products with a impact resistant case to maximize protection.
Our Lifetime Warranty is solely for Gadget Guard products and DOES NOT extend to the electronic devices they protect. We strongly suggest pairing our products with an impact resistant case to maximize protection.
The lifetime warranty means that we will be able to replace registered guards as long as the device it is covering is being produced by the manufacturer.